Regulations

Regulations of the e-po.pl online store Tool

specifying, among other things, the rules for concluding sales agreements through the Store, containing the most important information about the Seller, the Store and the Consumer's rights

The provisions regarding the Privileged Entrepreneur apply to contracts concluded from 1 January 2021.

CONTENTS
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Shopping in the Store
§ 5 Payments
§ 6 Order Fulfillment
§ 7 Right of withdrawal
§ 8 Exceptions to the right of withdrawal
§ 9 Complaints
§ 10 Personal data
§ 11 Reservations
Appendix No. 1: Sample withdrawal form

§ 1 DEFINITIONS

Working days – days from Monday to Friday, excluding public holidays.
Consumer – consumer within the meaning of the provisions of the Civil Code.
Buyer – any entity purchasing in the Store.
Privileged Buyer – Privileged Consumer or Entrepreneur.
Privileged entrepreneur – a natural person concluding a contract with the Seller that is directly related to his/her business activity, but is not of a professional nature (this definition applies to contracts concluded from 1 January 2021).
Pick-up point – point located at Gdynia 81-222 Morska 171a
Regulations – these regulations.
Shop – e-po.pl online store Tool run by the Seller at https://e-po.pl .
Seller – Sole Proprietorship Professional sharpening Eduard Yurouski
NIP: 9581688970
REGON: 369526615
Address: Gdynia Morska 171a

§ 2 CONTACT WITH THE SELLER

Postal address:Gdynia Unruga 49b/6. 81-181
E-mail address: po.edwardyurouski@gmail.com
Return address: Gdynia 81-222 Morska 171a
Complaints address: Gdynia Unruga 49b/6. 82-181, tel. +48537674662

§ 3 TECHNICAL REQUIREMENTS

For the proper functioning of the Store you need:
- a device with Internet access
- a web browser that supports JavaScript and cookies.
To place an order in the Store, in addition to the requirements specified in paragraph 1, an active e-mail account is required.

§ 4 SHOPPING IN THE STORE

The prices of goods visible in the Store are the total prices for the goods.
The Seller points out that the total price of the order consists of the price indicated in the Store for the goods and, if applicable, the costs of delivery of the goods.
The goods selected for purchase should be added to the shopping cart in the Store.
Then the Buyer selects from those available in the Store: the method of delivery of the goods and the method of payment for the order, and also provides the data necessary to complete the placed order.
The order is placed when its content is confirmed and the Regulations are accepted by the Buyer.
Placing an order is identical to concluding a sales contract between the Buyer and the Seller.
The Seller will provide the Privileged Buyer with confirmation of the conclusion of the sales contract on a durable medium no later than the time of delivery of the goods.

§ 5 PAYMENTS

The placed order can be paid for, depending on the Buyer's choice:
1. via the payment platform
2. cash on delivery, i.e. by card or cash upon delivery of the goods to the Buyer;
3. by card or cash when collecting the goods in person.
In case of choosing to pay via the Płatności Shoper payment platform, the entity providing online payment services is Blue Media SA
If the Buyer chooses to pay in advance, the order must be paid for within 3 Business Days of placing the order.
The Seller informs that in the case of some payment methods, due to their specificity, payment for the order using this method is only possible immediately after placing the order.
The Buyer, by making purchases in the Store, accepts the use of electronic invoices by the Seller. The Buyer has the right to withdraw his acceptance.

§ 6 ORDER FULFILLMENT

The seller is obliged to deliver goods free from defects.
The order fulfillment deadline is indicated in the Store.
If the Buyer has chosen to pay for the order in advance, the Seller will begin processing the order after it has been paid for.
In a situation where the Buyer has purchased goods with different delivery times within one order, the order will be fulfilled within the time appropriate for the goods with the longest delivery time.
The goods are delivered only within the territory of the Republic of Poland.
Goods purchased in the Store are delivered depending on the delivery method chosen by the Buyer:
1. Through a courier company
2. To InPost parcel lockers
The Buyer may collect the goods in person at the Collection Point during its opening hours.
If the Buyer chooses personal collection, the goods will be ready for collection on the indicated order execution date, and in the event that the Seller has indicated a date for sending the goods – on that date.

§ 7 RIGHT OF WITHDRAWAL FROM THE CONTRACT

The privileged Buyer has the right to withdraw from the contract concluded with the Seller via the Store, subject to § 8 of the Regulations, within 14 days without giving any reason.
The deadline for withdrawal from the contract expires after 14 days from the date:
1. on which the privileged buyer came into possession of the goods or on which a third party other than the carrier and indicated by the privileged buyer came into possession of the goods;
2. on which the privileged Buyer came into possession of the last item or on which a third party, other than the carrier and indicated by the privileged Buyer, came into possession of the last item in the case of a contract requiring the transfer of ownership of several items that are delivered separately.
In order for the privileged Buyer to exercise the right to withdraw from the contract, he or she must inform the Seller, using the data provided in § 2 of the Regulations, of his or her decision to withdraw from the contract by means of an unequivocal statement (e.g. a letter sent by post or information sent by e-mail).
A privileged buyer may use the model withdrawal form provided at the end of the Regulations, but this is not obligatory.
In order to meet the deadline for withdrawal from the contract, it is sufficient for the privileged Buyer to send information regarding the exercise of his right to withdraw from the contract before the deadline for withdrawal expires.

CONSEQUENCES OF WITHDRAWAL FROM THE CONTRACT
In the event of withdrawal from the concluded contract, the Seller shall return to the privileged Buyer all payments received from him, including the costs of delivery of the goods (with the exception of additional costs resulting from the method of delivery chosen by the privileged Buyer other than the cheapest standard method of delivery offered by the Seller), immediately, and in any case no later than 14 days from the day on which the Seller was informed of the decision of the privileged Buyer to exercise the right to withdraw from the contract.
The Seller will refund the payment using the same payment methods that were used by the Privileged Buyer in the original transaction, unless the Privileged Buyer agrees to a different solution; in each case, the Privileged Buyer will not incur any fees in connection with this refund.
The Seller may withhold reimbursement until receiving the goods or until proof of their return is provided, depending on which event occurs first.
The Seller requests that the goods be returned to the following address: Warsaw, ul. Biała 4, lok.45. immediately, and in any case no later than 14 days from the date on which the privileged Buyer informed the Seller about the withdrawal from the sales contract. The deadline is met if the privileged Buyer sends the goods back before the expiry of the 14-day period.
The privileged buyer bears the direct costs of returning the goods.
The privileged buyer is only liable for a reduction in the value of the goods resulting from using them in a manner other than necessary to establish the nature, characteristics and functioning of the goods.
If the goods cannot be returned by regular post due to their nature, the privileged Buyer will also have to bear the direct costs of returning the goods. The privileged Buyer will be informed by the Seller about the estimated amount of these costs in the description of the goods in the Store or when placing the order.

§ 8 EXCEPTIONS TO THE RIGHT OF WITHDRAWAL FROM THE CONTRACT

The right to withdraw from a contract concluded at a distance, referred to in § 7 of the Regulations, does not apply in relation to a contract:
1. where the subject of the provision is a non-prefabricated item, manufactured according to the specifications of the privileged Buyer or intended to meet his individual needs;
2. where the subject of the service is an item that spoils quickly or has a short shelf life;
3. where the subject of the service is an item delivered in a sealed package which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery;
4. where the subject of the performance are things that after delivery, due to their nature, are inseparably connected with other things;
5. where the subject of the provision are audio or visual recordings or computer programs supplied in a sealed package, if the package has been opened after delivery;
6. for the supply of newspapers, periodicals or magazines, with the exception of subscription agreements;
7. in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline for withdrawal from the contract expires.

§ 9 COMPLAINTS

In the event of a defect in the goods, the Buyer has the option of filing a complaint about the defective goods on the basis of the warranty or guarantee regulated in the Civil Code, provided that a guarantee has been granted.
By making use of the warranty, the Buyer may, under the terms set out in the Civil Code:
1. submit a declaration of price reduction,
2. in the case of a significant defect - submit a declaration of withdrawal from the contract,
3. demand the replacement of the item with a defect-free one,
4. demand removal of the defect.
The Seller is liable under the warranty if a physical defect is discovered before the expiry of two years from the date of delivery of the item to the Buyer - under the terms set out in the Civil Code.
In accordance with the Civil Code, a Buyer who is an entrepreneur other than a privileged entrepreneur loses his warranty rights if he fails to examine the goods at the time and in the manner customary for such goods and fails to immediately notify the Seller of the defect, and in a case where the defect is discovered only later - if he fails to notify the Seller immediately after its discovery.
The Seller requests that complaints under the warranty be submitted to the postal or e-mail address indicated in § 2 of the Regulations.
If it turns out that in order to consider the complaint it is necessary to deliver the defective goods to the Seller, the Buyer is obliged to deliver this goods, in the case of a privileged Buyer - at the Seller's expense, to the address Warsaw, ul. Biała 4, lok. 45.
If the product is covered by an additional warranty, information about it and its terms is available in the product description in the Store.
Complaints regarding the operation of the Store should be sent to the e-mail address indicated in § 2 of the Regulations.
The complaint will be considered by the Seller within 14 days.

OUT-OF-COURT COMPLAINT AND CLAIM SETTLEMENT PROCEDURES
If the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, among others:
1. mediation conducted by the relevant Voivodship Inspectorate of Trade Inspection, to which you should apply for mediation. As a rule, the proceedings are free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595 ;
2. assistance of the competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which an application for consideration of the case before the arbitration court should be submitted. As a rule, the proceedings are free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596 ;
3. free assistance from the municipal or district consumer ombudsman;
4. online ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks .

§ 10 PERSONAL DATA

The administrator of personal data provided by the Buyer when using the Store is the Seller. Detailed information on the processing of personal data by the Seller - including other purposes and bases of data processing, as well as recipients of data - can be found in the Privacy Policy available in the Store - due to the principle of transparency, included in the general regulation of the European Parliament and of the Council (EU) on data protection - " GDPR ".
The purpose of processing the Buyer's data by the Seller, provided by the Buyer in connection with purchases in the Store, is to fulfill orders. The basis for processing personal data in this case is:
- the contract or actions taken at the request of the Buyer, aimed at its conclusion (Article 6, paragraph 1, letter b of the GDPR),
- the Seller's legal obligation related to accounting (Article 6, Section 1, Letter c) and
- the legitimate interest of the Seller consisting in processing data for the purpose of determining, pursuing or defending possible claims (Article 6, paragraph 1, letter f of the GDPR).
Providing data by the Buyer is voluntary, but at the same time necessary to conclude the contract. Failure to provide data will prevent the conclusion of the contract in the Store.
The Buyer’s data provided in connection with purchases in the Store will be processed until:
1. the contract concluded between the Buyer and the Seller will cease to be valid;
2. the Seller will no longer have a legal obligation to process the Buyer's data;
3. the possibility of pursuing claims by the Buyer or Seller related to the contract concluded by the Store will cease;
4. the Buyer's objection to the processing of his personal data will be accepted - if the basis for the data processing was the legitimate interest of the Seller
– depending on what applies in a given case and what occurs latest.
The buyer has the right to request:
1. access to your personal data,
2. their corrections,
3. removal,
4. processing restrictions,
5. transferring data to another administrator
  and also the law:
6. to object at any time to the processing of data for reasons related to the specific situation of the Buyer - to the processing of personal data concerning him, based on Article 6 paragraph 1 letter f of the GDPR (i.e. on the legitimate interests pursued by the controller).
In order to exercise his/her rights, the Buyer should contact the Seller using the details from § 2 of the Regulations.
If the Buyer considers that his or her data is being processed unlawfully, the Buyer may file a complaint with the President of the Personal Data Protection Office.

§ 11 DISCLAIMERS

The Buyer is prohibited from providing content of an illegal nature.
Each time an order is placed in the Store, it constitutes a separate sales agreement and requires separate acceptance of the Regulations. The agreement is concluded for the time and purpose of order fulfillment.
Agreements concluded pursuant to the Regulations are concluded in Polish.
In the event of a potential dispute with a Buyer who is not a privileged Buyer, the competent court will be the court having jurisdiction over the Seller's registered office.

Annex No. 1 to the Regulations

Below is a sample withdrawal form that the Consumer or Privileged Entrepreneur may, but does not have to, use:

WITHDRAWAL FORM SAMPLE
(this form should be completed and returned only if you wish to withdraw from the contract)

Eduard Yurouski
Gdynia Unruga 49b/6. 81-181
e-mail address: po.edwardyurouski@gmail.com

- I/We(*) ..................................................................... hereby inform about my/our withdrawal from the contract of sale of the following items(*) / provision of the following service(*):

.........................................................................................................................................................................

.........................................................................................................................................................................

.............................................................................................................................................................................

- Date of conclusion of the contract ^(*) / receipt ^(*)

.............................................................................................................................................................................

- Name and surname of the Consumer(s) / Privileged Entrepreneur(s):

.............................................................................................................................................................................

- Address of the Consumer(s) / Privileged Entrepreneur(s):

.............................................................................................................................................................................

.............................................................................................................................................................................

.............................................................................................
Signature of the Consumer(s) / Privileged Entrepreneur(s)
(only if the form is sent in paper version)

Date ............................................

(*) Delete where not applicable.

Newsletter Terms and Conditions

e-po.pl store Tool

The provisions regarding the Privileged Entrepreneur apply to contracts concluded from 1 January 2021.

CONTENTS
§ 1 Definitions
§ 2 Newsletter
§ 3 Complaints
§ 4 Personal data
§ 5 Final provisions

§ 1 DEFINITIONS

Consumer – consumer within the meaning of the provisions of the Civil Code.
Newsletter – a free service provided electronically, thanks to which the Service Recipient may receive previously ordered messages regarding the Store from the Service Provider electronically, including information about offers, promotions and new products in the Store.
Privileged entrepreneur - a natural person concluding an agreement with the Service Provider that is directly related to his/her business activity, but is not of a professional nature (the definition applies to agreements concluded from 1 January 2021).
Store – e-po.pl online store Tool run by the Service Provider at https://e-po.pl/
Service Recipient – any entity using the Newsletter service.
Privileged Service Recipient – Consumer or Privileged Entrepreneur.
Service Provider - Sole Proprietorship Professional sharpening Eduard Yurouski
NIP: 9581688970
REGON: 369526615
Address: Gdynia Morska 171a

§ 2 Newsletter

The Service Recipient may voluntarily use the Newsletter service.
To use the Newsletter service, you must have a device with the latest version of a web browser that supports JavaScript and cookies, with access to the Internet and an active e-mail account.
E-mails sent as part of this service will be sent to the e-mail address provided by the Service Recipient when subscribing to the Newsletter.
In order to conclude an agreement and subscribe to the Newsletter service, the Service Recipient first provides their e-mail address in the designated place in the Store, to which they wish to receive messages sent as part of the Newsletter. At the time of subscription to the Newsletter, an agreement for the provision of the service is concluded, and the Service Provider will begin providing it to the Service Recipient - subject to paragraph 5.
In order to properly implement the Newsletter service, the Service Recipient is obliged to provide his/her correct e-mail address.
The messages sent as part of the Newsletter will contain information on the possibility of unsubscribing from it, as well as a link to unsubscribe.
The Service Recipient may unsubscribe from the Newsletter, without giving any reason and incurring any costs, at any time, using the option referred to in paragraph 6 or by sending a message to the e-mail address of the Service Provider: po.edwardyurouski@gmail.com
If the Service Recipient uses the link to unsubscribe from the Newsletter or sends a message requesting unsubscription from the Newsletter, the contract for the provision of this service will be immediately terminated.

§ 3 Complaints

Complaints regarding the Newsletter should be reported to the Service Provider at the following e-mail address: po.edwardyurouski@gmail.com
The Service Provider will respond to the complaint within 14 days of receiving the complaint.

OUT-OF-COURT COMPLAINT AND CLAIM SETTLEMENT PROCEDURES
If the complaint procedure does not bring the result expected by the Service Recipient who is a Consumer, the Consumer may use, among others:
1. mediation conducted by the relevant Voivodship Inspectorate of Trade Inspection, to which you should apply for mediation. As a rule, the proceedings are free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595 ;
2. assistance of the competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which an application for consideration of the case before the arbitration court should be submitted. As a rule, the proceedings are free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596 ;
3. free assistance from the municipal or district consumer ombudsman;
4. online ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks .

§ 4 Personal data

The administrator of personal data provided by the Service Recipient in connection with the subscription to the Newsletter is the Service Provider. Detailed information on the processing of personal data by the Service Provider - including other purposes and bases of data processing, as well as recipients of data, can be found in the Privacy Policy available in the Store - due to the principle of transparency, included in the general regulation of the European Parliament and of the Council (EU) on data protection - " GDPR ".
The purpose of processing the Service Recipient's data is to send the Newsletter. The basis for the processing of personal data in this case is the service provision agreement or actions taken at the request of the Service Recipient, aimed at its conclusion (Article 6, paragraph 1, letter b of the GDPR), as well as the legitimate interest of the Service Provider, consisting in the processing of data in order to determine, pursue or defend any claims (Article 6, paragraph 1, letter f of the GDPR).
Providing data by the Service Recipient is voluntary, but at the same time necessary to provide the Newsletter service. Failure to provide data means that the Service Provider will not be able to provide this service.
The Service Recipient’s data will be processed until:
1. The Service Recipient unsubscribes from the Newsletter;
2. the possibility of pursuing claims by the Service Recipient or the Service Provider related to the Newsletter will cease;
3. the Service Recipient's objection to the processing of his/her personal data will be accepted - if the basis for the data processing was the legitimate interest of the Service Provider
– depending on what applies in a given case and what occurs latest.
The Service Recipient has the right to request:
1. access to your personal data,
2. their corrections,
3. removal,
4. processing restrictions,
5. transferring data to another administrator
  and also the law:
6. to object at any time to the processing of data for reasons related to the specific situation of the Service Recipient - to the processing of personal data concerning him, based on Article 6 paragraph 1 letter f of the GDPR (i.e. on legally justified interests pursued by the controller).
In order to exercise his/her rights, the Service Recipient should contact the Service Provider.
If the Service User considers that his or her data is being processed unlawfully, the Service User may file a complaint with the President of the Personal Data Protection Office.

§ 5 Final provisions

The Service Provider reserves the right to change these regulations only for important reasons. An important reason is understood as the need to change the regulations caused by the modernization of the Newsletter service or a change in legal regulations that affects the provision of the service by the Service Provider.
Information about planned changes to the regulations will be sent to the e-mail address of the Service Recipient provided when subscribing to the Newsletter at least 7 days before the changes come into effect.
If the Service Recipient does not object to the planned changes before they enter into force, it is assumed that he or she accepts them.
In the event of non-acceptance of the planned changes, the Service Recipient should send information about this to the Service Provider's e-mail address: po.edwardyurouski@gmail.com , which will result in termination of the service provision agreement upon entry into force of the planned changes.
The Service Recipient is prohibited from providing content of an illegal nature.
The Newsletter service agreement is concluded in Polish.
In the case of a Service Recipient who is not a privileged Service Recipient, the competent court will be the court having jurisdiction over the registered office of the Service Provider.